Shipping policy

FREE SHIPPING CANADA for orders of $75.00+

 

 *Shipping times cannot be guaranteed due to circumstances out of our hands, currently Covid-19*

  • Packages ship out within 1-2 business days (not delivery times) from our ship out location in Brampton Ontario.
  • All of our orders are delicately packaged so they can safely make it to you. 
  • Ship via Canada Post with available tracked shipping.
  • Recyclable Packaging with reusable Jewelry Bags.

Please Note:

Duty and taxes upon entry into the destination country are at the responsibility of the customer and will require payment upon delivery. Please contact your local customs office for more information.

Radiant Luscious cannot be held liable for any damages to packaging during the shipping and handling process. Furthermore, if our courier service provider shows that the item has been delivered but you have not received it, please contact your local courier. We cannot be held liable is your package goes missing or is stolen.

However, if your actual jewelry or other products come damaged, please email us (with a clear picture of the damage) within 24 hours from when the package was received. Any emails beyond this point will not be accepted as we have no way of confirming if this was due to shipping and handling or due to wear and tare. We will carefully assess the damage and contact you regarding next step. Our email address is sales@radiantluscious.com. 

Radiant Luscious is not responsible for incorrect or missing address information, unavailability or refusal to accept delivery of shipment.

 

* Business Days are Monday - Friday with exception to Stat Holidays

Any questions please email info@radiantluscious.com